Each Snap-N-Curl curler is individually handcrafted. Minor variations are a natural part of our production process.

These may include:

• Slight bends resulting from product testing.

• Minor glue marks near the snap-button attachments.

• Small cosmetic variations that do not affect product performance.

These characteristics are not automatically considered product defects.

Snap-N-Curl orders are collected and processed weekly.

• Order cutoff: Fridays at 5:00 PM Eastern Time.

• Typical shipping schedule: The following Wednesday.

• Orders placed after the Friday cutoff: Processed during the following week's order cycle.

Because our products are handcrafted, processing may take longer during periods of high order volume.

Please understand that processing time and shipping transit time are separate. Delivery estimates begin once your order has shipped and are not guaranteed.

Customers will receive shipping confirmation and tracking information when available.

Shipping Delays & Lost Packages

Snap-N-Curl is not responsible for carrier delays outside our control. However, if your shipment is delayed or appears lost, please contact us so we can assist with tracking and any applicable shipping claims.

Customers are responsible for providing an accurate shipping address at checkout. Please contact us immediately if an address correction is needed. Changes cannot be guaranteed after shipment.

All Snap-N-Curl sales are considered final, except for approved equal-value exchanges, qualifying product replacements, or circumstances where a refund or other remedy is required by applicable law.

We do not generally offer refunds for changes of mind, incorrect product selections, dissatisfaction with curl results, or ordinary processing delays.

Please carefully review your selected barrel size, curler length, color, and quantity before completing your purchase.

Customers may request an exchange within 7 days of delivery, subject to the following conditions:

• Products must be unused and in their original condition.

• Replacement products must have the same total product value as the original items being exchanged, excluding shipping and taxes.

• Exchanges involving a difference in product value will not be accepted.

• No additional payments or partial refunds for price differences will be processed.

• Customers are responsible for shipping costs in both directions.

• Exchanges depend on product availability.

• All exchange requests must be reviewed and approved before products are returned.

Exchanges are not guaranteed.

If your Snap-N-Curl products arrive damaged or you discover a potential manufacturing defect, please contact us within 7 days of delivery.

Include:

• Your order number.

• A description of the issue.

• Clear photographs of the affected product.

• Photographs of the packaging if shipping damage occurred.

Each request will be reviewed individually.

If a product issue qualifies for a replacement, Snap-N-Curl will arrange the appropriate replacement at no additional cost to the customer.

We may request that an affected product be returned for further assessment. If we require a return for an approved qualifying defect, we will provide return-shipping instructions and cover the required return shipping.

Normal handcrafted variations, including disclosed minor bends and glue marks, are not automatically considered defects.